Call (773) 900-6248 to confirm current emergency service availability in your area and estimated technician arrival time.
Severe winter weather can put extra strain on heating systems. For a no-heat emergency, call to confirm current service availability.
For emergency furnace repair during freezing Chicago weather, call to confirm current availability, estimated arrival time, and any diagnostic or after-hours charge.
Move everyone to safety first. Do not stay inside to troubleshoot the furnace.
Smell gas or hear a carbon-monoxide alarm? Get out. Move everyone to safety first. Do not stay inside to troubleshoot the furnace. From a safe location, call Peoples Gas at 866-556-6002 for a gas odor. For a carbon-monoxide alarm, call 911. Call Bernie’s after the home is cleared. For urgent HVAC service after the home is safe, call 773-900-6248.
Before you call us or anyone else, try these steps. You might be able to fix it yourself and save the service call. In fact, a lot of times it's something simple.
First, set it to HEAT mode. Then turn it up to 75. Wait 5 minutes. If nothing happend, go to step 2.
If you got a programmable thermostat, check if the batteries are dead. This happens a lot in Lincoln Square homes with older Honeywe'll units.
Next, go to your electrical panel. It's usually in the basement. Look for a tripped breaker—the switch will be in the middle or flipped to OFF. Then, flip it all the way OFF, then back ON.
However, if it trips again right away, stop. That's an electrical problem and you should call us.
Most furnaces have a light switch on the side or nearby. It looks like a regular wall switch. Make sure it is ON.
Evacuate immediately. Call 911 and Peoples Gas (1-866-556-6002) FIRST. Then call us to inspect your furnace after the gas company clears your home.
Do NOT try to troubleshoot further. Do NOT turn anything on or off. Just leave.
Call (773) 900-6248 to confirm current emergency service availability in your area and estimated technician arrival time.
In the meantime: Close off unused rooms, use space heaters safely (never unattended), let faucets drip if temps drop below 20°F to prevent pipe freezing.
Call to confirm availability and estimated arrival time. Scheduling depends on location, technician availability, and parts needed.
Our goal:Call to confirm availability and estimated arrival time. Scheduling depends on location, technician availability, and parts needed.
How we prioritize: Outside temp matters. So does whos in the house—elderly folks, babies, people with health issues go first
Polar vortex reality:Call to confirm availability and estimated arrival time. Scheduling depends on location, technician availability, and parts needed.
Confirm availability:Call to confirm availability and estimated arrival time. Scheduling depends on location, technician availability, and parts needed.
Upfront pricing: Any diagnostic or after-hours charge is confirmed when you book, before dispatch.
Honest advice: If your situation isn't dangerous, we'll tell you it's safe to wait til morning. You'll get faster service that way anyways.
Why we tell you the truth about wait times: Other companies in Chicagoland promise "1 hour service!" then make you wait 6 hours. That's not right. We'd rather set realistic expectations. If we say 3 hours and get there in 2, your happy. If we say 1 hour and show up in 3, your mad—and you should be.
Call to confirm availability and estimated arrival time. Scheduling depends on location, technician availability, and parts needed.
What if you need a part we don't stock?Repair timing depends on the diagnosis and parts availability. Ask about parts and any follow-up visit when booking service.
Not every HVAC problem needs a midnight service call. Here's how we help you decide—and we're always honest about it on the phone.
When outdoor temps drop below 32°F, pipe freezing and health risks make this urgent. Call us immediately.
Leave immediately, call 911 first, then call us to inspect your system after the fire department clears your home.
Evacuate, call Peoples Gas (1-866-556-6002), then call us for furnace inspection once cleared.
AC failure during 95°F+ heat waves is urgent for elderly, infants, or those with heart/respiratory conditions.
If some heat/cooling is working, bundling up or using a portable heater/fan overnight is usually fine.
New sounds should be checked, but usually aren't dangerous overnight. Turn system OFF if the noise is loud/grinding.
Can often be worked around temporarily (manual fan mode, battery replacement) until we arrive.
When it's 50°F outside, a broken furnace is inconvenient but not dangerous. Schedule morning service for faster response.
Honest triage over the phone: When you call, we'll ask about outdoor temperature, whether you have kids/elderly at home, and whether you have backup heat sources. We'll tell you truthfully if your situation is safe to wait until morning—because you'll get faster service during business hours anyway.
Chicago weather don't care about business hours. When a polar vortex hits at midnight, you need help fast. Don't matter if your in Wicker Park or West Ridge—the cold hits everyone the same.
-52°F
2019 Wind Chill Record
36 Days
Below 0°F Wind Chill/Year
103°F
Summer Heat Wave Highs
Call
Our Availability
During the 2019 polar vortex, heating failures left homes without reliable heat. For an urgent HVAC request, call to confirm current availability and estimated arrival time.
Call (773) 900-6248 to confirm current emergency service availability in your area and estimated technician arrival time.
Call us anyways. We'll ask about the temp outside, whos home, if you got backup heat. We'll help you figure it out. If it's safe to wait til morning, we'll tell you—and get you scheduled first thing.
For sure. We see it a lot in Old Town and Lakeview. We'll give you an honest diagnosis—even if the first company was right.
If it's truly unrepairable or unsafe, we'll tell you straight up. But we'll also do everything we can to get you some temporary heat—portable heaters, safe workarounds—while you figure out replacement. We're not gonna leave you freezing. That's not how we do business.
Yep—Carrier, Lennox, Trane, Rheem, Goodman, Bryant, Amana, American Standard, York, Payne, and more. We've been doing emergency furnace repair in Chicago. Seen pretty much everything the city throws at us. From vintage boilers in Pilsen to brand new high-efficiency units in Lincoln Park.
We respond to emergency calls in Downtown Chicago, the Loop, River North, and Streeterville. Any downtown deposit or parking-related charge is confirmed when booking and documented in your estimate. Providing parking may affect that charge.
Call (773) 900-6248 to confirm current emergency service availability in your area and estimated technician arrival time.